Privacy Policy - Peak VPN - Connect Safe
Last Updated: June 26, 2026
This Privacy Policy describes how Sopan Studio ("we," "us," or "our") collects, uses, and discloses your information when you use the Peak VPN - Connect Safe application ("the App").
We are committed to protecting your privacy and ensuring transparency in our data handling practices.
1. Information We Collect
To provide and improve the Peak VPN - Connect Safe service, we may collect certain types of information. The type and amount of information depend on how you use our App. We aim to collect the minimum necessary information to deliver our service securely.
- Non-Personal Identifiable Information (Usage Data):
- Connection Logs: We may collect anonymized connection logs, which include information such as the time of connection, duration of the session, and the server region you connected to. This data is aggregated and does not contain personally identifiable information. It is used solely for service improvement, troubleshooting, and ensuring network stability.
- Aggregated Performance Data: We may collect anonymized data on app performance and usage patterns (e.g., crash reports, feature usage frequency) to identify and fix bugs, and enhance user experience. This data is anonymized and aggregated.
- Information We Do NOT Collect:
- Personally Identifiable Information (PII): We do not log your real IP address when you connect to our VPN servers.
- Activity Logs: We do not monitor or log your online activities, browsing history, or the content you access through our VPN.
- Personal Data: We do not collect your name, email address (unless you contact us directly), or any other sensitive personal details through the App itself, beyond what is necessary for basic functionality.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide and Maintain the Service: To enable you to connect to our VPN servers and access the internet securely.
- To Improve the Service: To analyze usage patterns, troubleshoot technical issues, and enhance the performance, stability, and features of Peak VPN.
- To Ensure Security: To monitor for and prevent fraud, abuse, or security breaches.
- To Communicate with You: If you contact us directly via email for support or inquiries, we will use your contact information to respond.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties.
We may disclose your information only in the following limited circumstances:
- To Service Providers: We may use third-party service providers (e.g., for analytics, cloud hosting) who assist us in operating the App and providing the service. These providers are bound by strict confidentiality obligations and are only permitted to use your information for the specific purposes we instruct them. We ensure these providers also comply with applicable privacy laws.
- For Legal Reasons: We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
4. Data Security
We implement appropriate technical and organizational security measures to protect the information we collect and process. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Choices and Rights
- Uninstalling the App: You can stop our collection of information by uninstalling the App from your device.
- Contacting Us: You have the right to ask for access to any personal information we hold about you, and to ask for it to be corrected or deleted. If you wish to exercise these rights, please contact us at the email address below.
6. Children's Privacy
Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete such information from our records.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Developer: Sopan Studio